Shipping Policy

Last updated: 16.03.26

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Diamonds on Demand provides secure shipping for all jewellery orders.

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Order Processing

Most Diamonds on Demand pieces are manufactured to order.

Typical production timelines range between:

2–4 weeks

Once manufacturing is complete, the order will be prepared for shipment.

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Shipping Methods

Diamonds on Demand uses trusted courier partners to deliver orders securely.

Shipping options may include:

Express courier delivery

Insured shipping services

International courier services where applicable

Tracking details will be provided once an order has been dispatched.

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Shipping Insurance

For security purposes, Diamonds on Demand may insure shipments during transit.

Customers may be required to sign for deliveries.

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Delivery Timeframes

Estimated delivery times vary depending on destination.

Typical shipping times:

Australia: 1–5 business days
International: 3–10 business days

These timeframes are estimates and may vary.

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International Orders

International shipments may be subject to:

Customs duties

Import taxes

Local regulations

These charges are the responsibility of the customer.

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Delivery Delays

Diamonds on Demand is not responsible for delays caused by:

Courier services

Customs processing

Unforeseen circumstances